Preventing animal cruelty

Barking and noise complaints are best directed to your local Council who enforce Animal Management Acts. However, if you believe there are other animal welfare concerns for the dog, besides the animal being home alone, please contact us.

Report an animal welfare complaint

Under legislation it is not an offence to leave a dog in a car, but it is an offence when the animal starts to suffer. If you believe an animal left in a car is suffering, note down all details of the vehicle, registration and location. If you can see the dog, is it heavily panting and in distressed? Does it have access to water within the car? If you believe the situation is an emergency and the animal needs immediate assistance, contact Police on 000. You can also call RSPCA on 1300 ANIMAL with the situation details. If you are in a carpark, notify Centre Management immediately for the owner to return to their vehicle.

Read more advice

Every situation is different and some dogs do live inside homes while their owners are at work. If you have concerns about an animal’s living conditions, for example the animal has been left alone for over 24 hours, please contact our Inspectorate.

Report an animal welfare complaint

Rugging of horses is a common practice, and may be done for medical reasons or to assist with coat care. However if you feel the rug is too heavy for the conditions, for example the horse is sweating heavily, please contact our Inspectorate letting them know the type of rug the horse is wearing. From here our Inspectorate can determine if the rug is suitable for summer and next steps.

Report an animal welfare complaint

No, in order to investigate an animal welfare offence, Inspectors will need to speak to the person who has first hand information about the concern.

Report an animal welfare complaint

Animal theft is investigated by the Police. Please contact Queensland Police Service to report your pet as stolen. For any ownership disputes, you will need to seek legal advice as this is a civil matter.

Due to privacy laws our Inspectors are unable to provide updates or outcomes to animal investigations.

No, without basic contact information, our Inspectors are unable to proceed with an investigation. A record of the event can be recorded against the address so Inspectors can view the report should any future reports be made. .

Depending on the nature of the report, you maybe required to provide a formal witness statement to enable the Inspector to progress the case.

If your new dog is unwell, seek veterinary attention in the first instance. If you have concerns about where you purchased your puppy from, you should lodge a report with the RSPCA. When making the report you should provide all relevant information including any veterinary reports and correspondence between you and the breeder.

Report Animal Welfare Complaint