Urgent

If animal is seriously injured or trapped, call us immediately.

Information

Animal is injured, sick or neglected and requires attention.

RSPCA Animal Rescue

Found a sick, trapped, or injured animal that needs help? Our RSPCA Animal Rescue team and hotline can help.

Rescue Units

Last year, RSPCA Animal Rescue responded to 24,938 calls for assistance for injured, trapped or sick animals in Queensland.

Operating 7 days

Our Rescue Units and call centre operate every day of the week.

Call in emergencies

For the quickest response to an animal welfare concern call our hotline 1300 ANIMAL.

Reporting injured animals

Animal Emergency Hotline

We know how stressful it is to see an animal in distress. Our RSPCA Team is here to help animals. We have a friendly centre team to answer your animal questions and emergencies. Call 1300 ANIMAL to report sick, injured or trapped animals in need of rescue 1300 264 625

RSPCA Animal Rescue

Our animal rescue units operate 7 days a week across Queensland

RSPCA Queensland's rescue teams are at the frontline of responding to animals in need of rescue. We are their emergency services. Last year, over 24,000 animals were attended to by our rescue team, with the majority being wildlife patients.

All wildlife emergency calls that come through our 1300 ANIMAL emergency hotline, are responded to by our rescue team and network of wildlife rescuers. You can volunteer as an Animal Rescuer for RSPCA and assist in rescuing your local wildlife.

Frequently asked questions

I’ve seen a dead animal on the side of the road, can you collect it?

If the animal is on public land like the road or nature strip, your local Council can collect the animal. RSPCA Animal Rescue does not have the resources to collect deceased animals. However, we do conduct pouch-checks on wildlife where individuals are unable to do so. If you find a deceased pet, please notify Council or, if you can take the animal to your local vet, the animal can be scanned for a microchip to notify their owner.

Call our Animal Emergency Hotline

A bird is swooping an animal, can you help?

If the animal appears sick or injured from being swooped, please contact us for rescue, otherwise you can take the animal to your local vet, if able to do so. Just remember never to handle bats yourself and ask for help.

Call our Animal Emergency Hotline

There is an animal in my roof can you rescue it?

RSPCA can help rescue sick, injured or trapped animals, however if the animal just needs relocating, please contact your local wildlife relocator to assist.

Read about tips for possums in roofs

My pet bird has flown into a tree, can you please come help?

You will need to call SES, Queensland Fire or hire a tree lopper or cherry-picking service to help rescue your pet. RSPCA Queensland only has resources to rescue sick, injured and trapped wildlife or un-owned pets.

My cat is up a tree, can you help me get it down?

Most of the time cats do venture out of trees by themselves. Our advice is to wait 24 hours to see if they come back down of their own accord. Ensure the area is free from dogs, mowers and anything that may prevent the cat coming down. Sometimes placing its favourite food at the base of the tree will also encourage your feline.

If your cat hasn’t come down or appears stuck, please contact SES, Queensland Fire or hire a tree lopper or cherry-picking service to help rescue your pet. RSPCA Queensland only has resources to rescue sick, injured and trapped wildlife or un-owned pets.

I’ve seen an injured marine animal (turtle, dolphin, whale etc), who do I call?

You can call the Department of Environment, Tourism, Science and Innovation on 07 3330 4648.

There is a snake in my yard/house, can you move it?

If you’ve encountered a snake you need relocated, please contact your local snake catcher. RSPCA Queensland does not have a relocation permit. If you find an injured or trapped snake, please call us for animal rescue assistance.

Call our Animal Emergency Hotline

There is a bird staring at itself in the window, is it ok?

If the bird has slender legs and brown/grey/white in colouring, it’s probably a curlew. They are known to admire themselves in window reflections. It is common for them to be loitering out the front of shopping centers etc. If you see a bird that appears injured, stunned or sick, please contact us for animal rescue help.

Call our Animal Emergency Hotline

Related Services

Learn more about RSPCA and our services to help animals.