What to expect

This rewarding volunteer role would suit any applicants that love dogs and are committed to improving their welfare; people wishing to experience hands-on work with the dogs in our care and want to learn about the basic care and health requirements for future work in the industry; and anyone looking for a worthwhile way to spend their spare time. It can be physically demanding and sometimes smelly, and you’ll be outside in winter and summer weather.  You might feel emotional about the animals you’re working with and may find this difficult, but ultimately the reward is that you’re making a huge, positive difference to their lives – and yours!


What are the benefits?

  • Lots of contact with the dogs and puppies
  • Great opportunity to learn about the care and health requirements of dogs
  • Time to play and interact with the dogs in your care
  • Opportunity to gain new skills and learn about the animal care industry
  • Becoming part of a friendly new communit


What are the tasks?

The position is hands-on and includes:

  • The role involves the daily cleaning of the animals' pens, which includes hosing, sweeping and scooping poop!
  • Hygiene control – ensuring appropriate sanitation and handwashing, and avoiding cross contamination – and ensuring that the dogs remain stocked up with food, water, bedding and toys.
  • Assistance with ensuring the Animal Care Campus environment is presentable, and general tidying up.
  • Behaviour Enrichment includes tasks such as: dog walking, basic animal behaviour training, making enrichment toys, playing and spending time with them.
  • Taking bins full of soiled linen/towels/bedding to the laundry and collecting clean bedding/towels etc to take back to your area.
  • Undertake general laundry duties as part of each shift, including loading dirty laundry into the machines, loading and/or taking clean washing out of the dryers, and folding all clean items.
  • Volunteers in this role need to be happy to work hard (be physically fit) and be willing to get their hands dirty.
  • Following RSPCA philosophy of positive reinforcement with all animal interactions.


What skills and characteristics do I need?

Confidence in working with dogs and/or willingness to learn more about how to work with animals in a shelter situation

  • Be able to work independently
  • Be physically fit (able to lift 10kg) and able to stand for long periods
  • Attention to detail and able to accurately follow instructions
  • Enjoy working in a team environment
  • Excellent communication skills
  • Hard working and committed to the RSPCA


Skills to be gained?

  • Animal husbandry; animal handling and training techniques
  • Animal disease control and Animal shelter experience
  • Basic animal behaviour knowledge


When can I volunteer?

Current vacancies include:

  • Monday, Tuesday and Thursday  1pm - 5pm
  • Saturday 8.30am - 12.30am
  • Sunday 8.30am - 12.30am and 1pm - 5pm
  • We request a minimum commitment of 1 shift per week for a minimum of 3 months to ensure consistency and continuity with the animals. Orientation and training in relation to animal interaction and husbandry will be provided.


PLEASE NOTE: As part of volunteering with us you will be required to purchase an RSPCA Volunteer T-shirt for $30. It is also a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

Contact our Mackay Volunteer Program Support Team on volunteering.mackay@rspcaqld.org.au, or APPLY NOW below. Please specify that you want to work with dogs, and the day and time you can commit to in your application.

APPLY NOW